yk44 Privacy Policy —
How We Collect, Use & Protect Your Data

1 Introduction

yk44 ("yk44", "we", "us", "our") operates the online betting and casino platform accessible at yk44.io (the "Platform"). We are committed to protecting the personal data of every player who registers and uses our services. This Privacy Policy is intended to provide you — as a user based in Bangladesh or elsewhere — with a clear and honest account of how we handle your personal information.

This policy covers all personal data collected through the yk44 website, mobile interface, customer support channels, and any related communications (including email and SMS). It should be read alongside the yk44 Terms & Conditions, which govern the overall use of the Platform.

yk44 takes a privacy-first approach to platform design. We collect only the information genuinely needed to operate the Platform safely, verify your identity, process your transactions, and comply with applicable legal obligations. We do not sell your personal data to third-party marketers. We do not engage in profiling for advertising purposes beyond what is necessary to deliver a relevant and personalised gaming experience on yk44.io itself.

The yk44 Privacy Policy is written in plain English. We have intentionally avoided dense legal jargon where possible so that every player — regardless of their legal background — can understand how their data is used. If you have a question that is not answered by this policy, our support team is available at [email protected] at any time.

2 Data Controller

For the purposes of this Privacy Policy, yk44 acts as the data controller in respect of the personal information you provide when using the Platform. As data controller, yk44 determines the purposes for which your personal data is collected and the means by which it is processed.

Where yk44 engages third-party service providers (such as payment processors, identity verification agencies, or fraud prevention partners) to process data on its behalf, those third parties act as data processors under instruction from yk44. yk44 remains responsible for ensuring that any such processors handle your data in a manner consistent with this Privacy Policy and applicable data protection standards.

3 Information We Collect

yk44 collects personal data in several ways: directly from you when you register an account, make a deposit, contact support, or participate in a promotion; automatically through your use of the Platform (such as device data, IP address, and browsing behaviour on yk44.io); and from trusted third-party sources such as identity verification services, payment processors, and fraud prevention agencies.

The categories of personal data yk44 may collect include the following:

4 How We Use Your Data

yk44 uses the personal data it collects strictly for the purposes described in this Privacy Policy. We do not use your data in ways that are incompatible with the purposes for which it was originally collected. The primary ways in which yk44 uses your personal information are as follows:

4.1 Account Management and Service Delivery

We use your identity and contact data to create and maintain your yk44 account, authenticate your logins, manage your session security, process your deposits and withdrawals through your chosen payment method (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, Visa, or Mastercard), and deliver the core betting and gaming services you have requested. Without this data, we are unable to operate your account.

4.2 Identity Verification and KYC Compliance

To comply with our Know Your Customer (KYC) obligations, yk44 uses identity and verification document data to confirm that you are who you say you are, that you are aged 21 or above, and that your payment methods are registered in your own name. KYC verification is required before withdrawals are processed and may also be triggered by unusual account activity.

4.3 Fraud Prevention and Security

yk44 uses technical and behavioural data — including IP address, device fingerprint, login patterns, and transaction history — to detect and prevent fraud, money laundering, account takeover, multi-accounting, and other prohibited activities. This processing is essential to protect both yk44 and its legitimate players. Where suspicious activity is identified, yk44 may share relevant data with law enforcement agencies or fraud prevention bodies as required.

4.4 Responsible Gaming

yk44 monitors gaming behaviour data — such as session length, deposit frequency, wagering patterns, and self-exclusion requests — to identify players who may be experiencing gambling-related harm. This data is used to apply responsible gaming tools (deposit limits, cooling-off periods, self-exclusion) proactively or in response to player requests. The responsible gaming purpose represents one of the most important uses of data on the yk44 Platform and reflects our genuine commitment to player welfare. This platform is for adults aged 21 and above only.

4.5 Customer Support

When you contact the yk44 support team via email or live chat, we use your communications data together with your account and transaction data to respond to your query, resolve disputes, and maintain an accurate record of your interaction history. Support communications may be monitored for quality assurance and training purposes.

4.6 Marketing Communications

Where you have opted in to receive promotional communications, yk44 may use your contact data and gaming preferences to send you information about new games, promotions, bonuses, seasonal offers (such as Eid, Pohela Boishakh, or cricket tournament promotions), and platform updates. You may withdraw your consent to marketing communications at any time by contacting [email protected] or by updating your account preferences.

4.7 Platform Analytics and Improvement

yk44 uses anonymised and aggregated behavioural and technical data to analyse platform usage patterns, identify areas for improvement, test new features, and optimise the overall player experience. This data does not identify you as an individual and is used purely for product development purposes.

5 Legal Basis for Processing

yk44 processes your personal data only where a valid legal basis exists for doing so. The legal bases on which yk44 relies are as follows:

• Contract Performance: Processing your identity, contact, financial, and account data is necessary to fulfil our contractual obligations to you under the yk44 Terms & Conditions — for example, to operate your account, process your deposits and withdrawals, and deliver gaming services.
• Legal Obligation: Certain processing activities — particularly KYC identity verification, anti-money laundering checks, and the maintenance of transaction records — are required by applicable legal and regulatory obligations. yk44 must comply with these requirements regardless of your preferences.
• Legitimate Interests: yk44 processes technical and behavioural data on the basis of its legitimate interests in preventing fraud, maintaining platform security, improving the service, and operating a sustainable and responsible gaming business. We conduct a balancing assessment to ensure that our legitimate interests do not override your fundamental rights and freedoms.
• Consent: Where yk44 relies on your consent — for example, for the sending of direct marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
• Vital Interests: In exceptional circumstances, yk44 may process data to protect the vital interests of a player or third party — for instance, where a player discloses a risk of self-harm in connection with gambling activity.

6 Sharing Your Data

yk44 does not sell, rent, or trade your personal data to any third party for their own commercial or marketing purposes. We may share your personal data with the following categories of recipients only to the extent strictly necessary for the purposes described in this Privacy Policy:

6.1 Payment Service Providers

To process your deposits and withdrawals, yk44 shares relevant financial and identity data with our payment processing partners, including mobile wallet providers (bKash, Nagad, Rocket, Upay) and banking partners (Dutch-Bangla Bank, BRAC Bank). Each payment partner is contractually bound to handle your data in a manner consistent with applicable data protection requirements and to use it only for the purpose of processing your transaction.

6.2 Identity Verification and KYC Providers

yk44 uses third-party identity verification services to carry out KYC checks on new and existing players. These providers receive the verification documents you submit (such as your national ID or passport) and return a verification result. They do not retain your documents beyond the period required to complete the verification process.

6.3 Fraud Prevention and Security Partners

yk44 shares technical data (such as IP address, device fingerprint, and transaction patterns) with fraud detection and prevention services to identify and block suspicious activity. These partners may maintain shared databases of known fraudulent identifiers, which yk44 may query as part of its security processes.

6.4 Game Software Providers

Certain game software providers — such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — may receive limited session data (such as player ID, bet amounts, and game outcome data) in order to deliver the game, calculate results, and resolve disputes. These providers do not receive your full identity details and are contractually prohibited from using game session data for any purpose other than game delivery and integrity.

6.5 Legal and Regulatory Authorities

yk44 may disclose personal data to law enforcement agencies, regulatory bodies, tax authorities, or courts where required to do so by applicable law, court order, or lawful regulatory request. yk44 will only disclose the minimum data necessary to comply with such requests and will notify affected players where permitted to do so by law.

7 Cookies & Tracking Technologies

yk44.io uses cookies and similar tracking technologies to operate the Platform effectively, maintain your session, protect your account, and understand how players interact with the site. A cookie is a small text file that is placed on your device by the yk44 website when you visit. The following categories of cookies are used on yk44.io:

Strictly necessary cookies cannot be disabled as they are essential to the operation of yk44.io. Functional and analytical cookies may be managed through your browser settings. Please be aware that disabling functional cookies may affect your experience on the Platform, as certain preferences will no longer be saved between sessions.

yk44 does not use third-party advertising cookies or cross-site tracking technologies for the purpose of serving targeted advertisements on other websites.

8 Data Retention

yk44 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, to comply with applicable legal and regulatory obligations, and to defend against potential legal claims. The following retention periods apply as a general guide:

• Active Account Data: Retained for the duration of your account relationship with yk44. Upon account closure, a retention period of at least five (5) years applies to identity and transaction records in order to meet anti-money laundering and financial record-keeping obligations.
• KYC Verification Documents: Retained for a minimum of five (5) years from the date of submission or from the date of account closure, whichever is later.
• Transaction Records: Retained for a minimum of five (5) years in line with financial record-keeping requirements.
• Customer Support Communications: Retained for three (3) years from the date of the last communication, unless the communication relates to an open dispute or legal matter, in which case records are retained until the matter is resolved.
• Marketing Preferences: Retained until you withdraw consent, after which a suppression record is maintained indefinitely to prevent accidental re-contact.
• Technical and Log Data: Retained for up to twelve (12) months for security and fraud analysis purposes, after which it is anonymised or deleted.

After the applicable retention period expires, yk44 will securely delete or anonymise your personal data so that it can no longer be associated with you as an individual.

9 Security Measures

yk44 takes the security of your personal data seriously and implements appropriate technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or disclosure. Key security measures in place on the yk44 Platform include:

• SSL/TLS Encryption: All data transmitted between your browser or device and yk44.io is encrypted using 256-bit SSL/TLS encryption. This prevents interception of your personal data and login credentials during transit.
• Password Hashing: Player passwords are stored using industry-standard one-way hashing algorithms. yk44 never stores your password in plaintext and cannot retrieve it — only you know your password.
• Access Controls: Access to player personal data within yk44's internal systems is restricted on a strict need-to-know basis. Staff who handle personal data are subject to confidentiality obligations and receive regular data protection training.
• Intrusion Detection and Monitoring: yk44's platform infrastructure is monitored continuously for unusual activity, attempted intrusions, and data anomalies. Automated alerts are triggered when security thresholds are breached.
• Two-Factor Authentication: yk44 supports and encourages the use of two-factor authentication (2FA) on player accounts to provide an additional layer of protection against unauthorised login attempts.
• Secure Payment Processing: Financial transactions on yk44 are processed through certified payment partners. yk44 does not store full card numbers or complete mobile wallet credentials on its own servers.

Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights, yk44 will notify affected players without undue delay and will take all necessary steps to contain the breach and mitigate its impact.

You also have an important role to play in keeping your yk44 account secure. You should use a strong, unique password for your yk44 account, never share your login credentials with anyone, and notify yk44 immediately at [email protected] if you suspect any unauthorised access to your account.

10 Your Rights

As a player whose personal data is processed by yk44, you hold a number of important rights in relation to that data. yk44 is committed to respecting and facilitating these rights. Your rights are summarised below:

To exercise any of the rights listed above, please contact the yk44 support team at [email protected] with the subject line "Data Rights Request". Please include your registered account username and a brief description of the right you wish to exercise. yk44 will acknowledge your request within three (3) business days and will work to resolve it promptly. yk44 does not charge a fee for handling data rights requests in the majority of cases.

Please note that certain rights are subject to exceptions. For example, the right to erasure does not apply where yk44 is legally required to retain records — such as KYC verification documents and transaction history — for a specified period under applicable anti-money laundering legislation. In such cases, yk44 will explain the applicable exception clearly.

11 Children & Minors

yk44 enforces a mandatory age-verification process as part of account registration and KYC compliance. All players are required to confirm that they are aged 21 or above at the point of registration, and are required to provide valid government-issued identification to substantiate this before withdrawals are processed. The collection of data from minors is not only against yk44 policy — it is strictly prohibited under applicable law.

12 International Data Transfers

yk44 primarily stores and processes player data on servers and infrastructure serving the Bangladesh region. However, some of yk44's third-party service providers — including cloud infrastructure partners, identity verification agencies, and game software providers — may process personal data in jurisdictions outside Bangladesh. Where such international transfers occur, yk44 takes steps to ensure that appropriate safeguards are in place to protect your personal data to a standard equivalent to that described in this Privacy Policy.

Safeguards used for international data transfers may include contractual clauses that require the recipient to protect your data to an equivalent standard, technical security controls such as end-to-end encryption in transit and at rest, and strict data minimisation — ensuring that only the minimum data necessary for the specific service is transferred internationally.

If you have questions about any specific international transfer of your personal data, or wish to understand what safeguards are in place for a particular processing partner, you may contact yk44 at [email protected].

13 Policy Updates

yk44 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, platform features, data processing practices, or regulatory requirements. When material changes are made to this policy, yk44 will notify registered players by email at least fourteen (14) days before the updated policy takes effect, and will post a prominent notice on yk44.io indicating that the policy has been revised.

The effective date at the top of this document will be updated each time a new version is published. We encourage you to review this Privacy Policy periodically to stay informed about how yk44 handles your personal data. Your continued use of the yk44 Platform after the effective date of an updated Privacy Policy constitutes your acknowledgement of the changes.

If yk44 proposes to use your personal data in a materially different way from the purposes described at the time it was originally collected, and that new use is not authorised by applicable law without fresh consent, yk44 will seek your explicit consent before proceeding.

14 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way yk44 handles your personal data, please do not hesitate to get in touch. Our support team is available to assist with privacy-related matters and will escalate your query to the appropriate team as needed.

All privacy-related correspondence is handled with strict confidentiality by a dedicated team. yk44 commits to acknowledging every privacy enquiry and to providing a substantive response within a reasonable timeframe. We treat every data rights request with the seriousness it deserves and will never penalise or restrict a player's account simply because they have exercised their legitimate privacy rights.